“As a trial attorney serving on the Board of Directors for an insurance company seeking to fill an executive position, my suspicions were raised when the outgoing CEO suggested we employ a psychologist to assist us in the selection process of his successor. How could an individual with little knowledge of our company or the needs of its insureds possibly contribute in a meaningful way to our work?
Here’s how: By listening. By learning. By suggesting. This was my experience in working with Dr. Karen Ostrov, whose thoughtful approach to ensuring our efforts would succeed began with listening to the Board describe the needs of the company, then learning what we expected of our CEO, and finally guiding us towards a recognition of the qualities required in the successful candidate.
When the selection was made, we were pleased to continue Dr. Ostrov’s participation, asking her to work with our new executive who faced many challenges in responding to staff, maintaining the high success level of the company and earning the confidence of the customers. The transition was smooth and the result a solid success.
All of us who worked with Dr. Ostrov appreciated her skill and commitment to the project. She earned our trust and respect.”